While far more attention is still paid to the design of products, there is an argument to be made that we’ve entered a service economy. It’s not only products that are designable experiences; services are creating new challenges for designers and are increasingly demanding attention. As the line between products and services blurs (if it ever was there before), the emergence of service design has risen to demand a need for new ways of working to make for more meaningful services—whether those services are tangible, intangible, or a combination. Four designers engage in 10-minute discussions about the service sector and its different design challenges.
About MFA in Interaction Design
The MFA in Interaction Design program trains students to research, analyze, prototype, and design concepts in their business, social, and cultural contexts. Today, business success depends on the presence of a well-designed, engaging experience, and the new MFA in Interaction Design program explores the strategic role of interaction design in shaping everyday life.
